How can we help?
Setup, scores, alerts, team and billing, written from the same notes the product is built from. Search, or pick a category.
Browse by category.
Getting started3
Sign up, add a market, read your first list.
Markets & coverage3
City markets, zip filters, plan limits and warming markets.
Understanding scores4
Components, confidence, percentiles and five lenses.
Working the list4
Filters, saved views, listing agent contact, the pipeline.
Alerts & email3
The morning brief (Coming soon), percentile tier alerts, quiet hours.
Team2
Seats, roles, invites, shared markets.
Billing3
Trial, plans, invoices, pausing and cancelling.
Account2
Profile, password, notifications, preferences.
Data & privacy2
Where data comes from, what we keep, your rights.
Popular articles.
- Adding a cityMap a zip code to a live city, stay inside your city limit and understand the warming state before the first check completes.1 min
- Reading the score anatomyComponents, drivers, ordered adjustments, confidence, percentile, tier, caveats and rationale.1 min
- The morning briefThe 7 AM local email: what it contains, how it relates to the two-hour checks, how to change the time or the cities, and why it may be empty.1 min
- The trial and changing plansEarly access, intended plans and current payment availability.1 min
- Your first shortlist, from sign-up to first callWhat happens in the first fifteen minutes after you sign up: cities, lenses, percentile tiers, the warming check, and where the list appears.1 min
- Setting percentile tiersSave a Top 5% or Top 20% tier for each lens in a city.1 min
Still stuck?
Tell us what you were doing and what happened, and we will reply by email.