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What we read, what we keep, who can see it.

How AevoraeX handles the data it reads about properties and the data you give it about yourself. Written for brokers, compliance officers and anyone deciding whether to trust us with their pipeline.

Data sources

Redfin and MLS listing data are live. Zillow and Realtor.com are coming soon, under Next on the roadmap.

Storage

Data is stored with a managed cloud provider. Customer data (accounts, notes, pipeline, exports) is kept separately from listing data. Storage region and backup details are to be confirmed before launch.

Encryption

Traffic is encrypted in transit and data at rest is encrypted with provider-managed keys. Passwords are hashed and never stored in the clear. Exact standards are to be confirmed before launch.

Access

Staff access to production is role-based and least-privilege. Customer data is opened only to resolve a support request you raised. Team roles (owner, admin, member) control who can change what in your organisation.

Retention

Account data is kept while the account is open. Retention periods after closing are set in the privacy policy, which is a draft pending legal review. Billing records are kept as long as tax law requires.

Fairness

Scores use property and listing signals only, never protected characteristics. See the Fair Housing statement.

Scores use property and listing signals only, never protected characteristics. Fair Housing statement

Subprocessors.

The providers that run the product for us, the final list is to be confirmed before launch.

ProviderPurposeRegion
Cloud hostingApplication and database hostingTo be confirmed
Email deliveryMorning brief (Coming soon), alerts, receiptsTo be confirmed
PaymentsCard processing and invoicesTo be confirmed
Error monitoringCrash reportsTo be confirmed

Report a vulnerability.

If you find a vulnerability, email us with the steps to reproduce it. We acknowledge within two business days, keep you informed, and credit you when it is fixed if you wish. Please do not access other customers' data or run automated scanners against production.

burhan@aevoraex.com